Questions about wellvyl membership and the member app. For policies, see our privacy policy, terms of service, and refund policy at wellvyl.com.

What is wellvyl?

A social wellness members club built around real-world connection — live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier.

What do memberships include?

Every tier includes the member app (app.wellvyl.com): the member directory, introductions and chat, member events and pricing, wellness media, and member shop pricing. Higher tiers add concierge Room Service and more — current tiers and pricing are at wellvyl.com/memberships.

How do I join?

Start at wellvyl.com/memberships. You can begin right away — new members go through a welcome arc in their first weeks, with the community team introducing you to the club as you go.

What is the member app?

app.wellvyl.com — sign in with your wellvyl account. It's where you build your profile, meet members, get introduced, RSVP to experiences, watch media, and manage your membership. It works on any phone browser today, with app-store versions coming.

How do introductions work?

You set your intentions (friends, growth, play, and more) and interests on your profile; wellvyl suggests members and experiences that fit, and connection requests always carry a personal note — both ways. Nothing is swiped, nothing is automatic: people choose people.

Can I refer friends?

Yes — your personal referral QR and link live in the app under Rewards. Referrals earn member rewards, and referred friends may receive current joining offers.

What is the Founders Circle?

A limited set of lifetime founding memberships in three degrees, by application and conversation with the founder. Details at wellvyl.com/club/founding-member.

How do I manage or cancel my membership?

Billing lives in the member app under your account menu. You can also email [email protected] and we'll help — refunds follow the refund policy at wellvyl.com.

Is there a card-processing fee?

Yes — card payments carry a 3.5% card-processing fee. You'll see it as its own line at checkout, before you confirm, so the total you approve is the total you pay.

How do I get help fast?

The Hotline in the member app reaches the community team directly — call or message from the app. Or email [email protected].

Are Kindness Hotline calls recorded?

Yes — calls are recorded so we can take care of you better and keep getting better at showing up. You'll hear a quick heads-up when you call. Rather not be recorded? The text line reaches the same humans. And if you're ever in crisis, call or text 988 — that's the fastest route to specialist support.