Questions about +wellvyl membership and the member app. For policies, see our privacy policy, terms of service, and refund policy at wellvyl.com.

What is +wellvyl?

A social wellness members club built around real-world connection — live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier.

What do memberships include?

Every tier includes the member app (app.wellvyl.com): the member directory, introductions and chat, member events and pricing, wellness media, and member shop pricing. Higher tiers add deeper member pricing, and concierge Room Service is an optional add-on. Current tiers and pricing are at wellvyl.com/club/memberships.

How do I join?

Start with a short application at wellvyl.com/club/memberships: a few questions, no references, no interview. A person on the +wellvyl Community team reads every one. Once you're approved, you choose your membership, and a guided 90-day welcome follows. Applications are open in the New York and Miami areas; outside those areas you join the waitlist for your area, and we keep your application.

What is the member app?

app.wellvyl.com — sign in with your +wellvyl account. It's where you build your profile, meet members, get introduced, RSVP to experiences, watch media, and manage your membership. It works on any phone browser today, with app-store versions coming.

How do introductions work?

You set your intentions (friends, growth, play, and more) and interests on your profile; +wellvyl suggests members and experiences that fit, and connection requests always carry a personal note — both ways. Nothing is swiped, nothing is automatic: people choose people.

Can I refer someone?

Yes — your personal referral QR and link live in the app under Rewards. Referrals earn member rewards, and people you refer may receive current joining offers.

What is the Founders Circle?

A limited set of lifetime founding memberships in three degrees, by application and conversation with the founder. Details at wellvyl.com/club/founding-member.

How do I manage or cancel my membership?

Billing lives in the member app under your account menu. You can also email [email protected] and we'll help — refunds follow the refund policy at wellvyl.com.

Is there a card-processing fee?

Yes — card payments carry a 3.5% card-processing fee. You'll see it as its own line at checkout, before you confirm, so the total you approve is the total you pay.

How do I reach the +wellvyl team?

If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number). Otherwise, message the Kindness Hotline in the member app: the +wellvyl team reads it, with help from our AI. You can also leave a voicemail at (855) 634-5116, or email [email protected].

Are Kindness Hotline calls recorded?

Yes. The phone line is voicemail only, and each message is recorded and transcribed so the +wellvyl team can read it. You'll hear this before you leave a message. Rather not be recorded? Message the Kindness Hotline in the member app instead: the team reads it, with help from our AI. If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number).