{"id":1953,"date":"2026-07-09T02:05:15","date_gmt":"2026-07-09T02:05:15","guid":{"rendered":"https:\/\/wellvyl.com\/club\/?page_id=1953"},"modified":"2026-10-30T22:48:13","modified_gmt":"2026-10-30T22:48:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/wellvyl.com\/club\/faq\/","title":{"rendered":"Club &amp; App FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1953\" class=\"elementor elementor-1953\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f28d76 e-flex e-con-boxed e-con e-parent\" data-id=\"3f28d76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48fc7d2 e-con-full e-flex e-con e-child\" data-id=\"48fc7d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90c09cf e-con-full e-flex e-con e-child\" data-id=\"90c09cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-985c905 elementor-widget elementor-widget-html\" data-id=\"985c905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wv-legal\">\r\n<style>\r\n.wv-legal{max-width:720px;margin:0 auto;padding:8px 16px 56px;color:#111213;line-height:1.65}\r\n.wv-legal .wv-eyebrow{text-transform:uppercase;letter-spacing:.14em;font-size:12px;font-weight:700;color:#6b7075;border-bottom:3px solid #111213;padding-bottom:10px;margin-bottom:20px}\r\n.wv-legal h2{font-size:22px;font-weight:800;margin:38px 0 10px;text-transform:lowercase;letter-spacing:-.005em}\r\n.wv-legal h2:after{content:\".\";color:#EF70EB}\r\n.wv-legal h3{font-size:16.5px;font-weight:800;margin:28px 0 6px;padding-left:12px;border-left:4px solid #D9FCAC}\r\n.wv-legal p,.wv-legal li{font-size:16px}\r\n.wv-legal ul{padding-left:22px}\r\n.wv-legal li{margin:5px 0}\r\n.wv-legal a{color:#111213;font-weight:700;text-decoration-color:#EF70EB;text-decoration-thickness:2px;text-underline-offset:3px}.wv-legal a:hover{text-decoration-thickness:3px;color:#EF70EB}\r\n.wv-legal em{color:#6b7075}\r\n<\/style>\r\n<div class=\"wv-eyebrow\">+wellvyl club \u00b7 faq<\/div>\r\n<p>Questions about +wellvyl membership and the member app. For policies, see our <a href=\"https:\/\/wellvyl.com\/privacy-policy\/\">privacy policy<\/a>, terms of service, and refund policy at wellvyl.com.<\/p>\r\n\r\n<h3>What is +wellvyl?<\/h3>\r\n<p>A social wellness members club built around real-world connection \u2014 live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier.<\/p>\r\n\r\n<h3>What do memberships include?<\/h3>\r\n<p>Every tier includes the member app (<a href=\"https:\/\/app.wellvyl.com\">app.wellvyl.com<\/a>): the member directory, introductions and chat, member events and pricing, wellness media, and member shop pricing. Higher tiers add deeper member pricing, and concierge Room Service is an optional add-on. Current tiers and pricing are at <a href=\"https:\/\/wellvyl.com\/club\/memberships\/\">wellvyl.com\/club\/memberships<\/a>.<\/p>\r\n\r\n<h3>How do I join?<\/h3>\r\n<p>Start with a short application at <a href=\"https:\/\/wellvyl.com\/club\/memberships\/\">wellvyl.com\/club\/memberships<\/a>: a few questions, no references, no interview. A person on the +wellvyl Community team reads every one. Once you're approved, you choose your membership, and a guided 90-day welcome follows. Applications are open in the New York and Miami areas; outside those areas you join the waitlist for your area, and we keep your application.<\/p>\r\n\r\n<h3>What is the member app?<\/h3>\r\n<p><a href=\"https:\/\/app.wellvyl.com\">app.wellvyl.com<\/a> \u2014 sign in with your +wellvyl account. It's where you build your profile, meet members, get introduced, RSVP to experiences, watch media, and manage your membership. It works on any phone browser today, with app-store versions coming.<\/p>\r\n\r\n<h3>How do introductions work?<\/h3>\r\n<p>You set your intentions (friends, growth, play, and more) and interests on your profile; +wellvyl suggests members and experiences that fit, and connection requests always carry a personal note \u2014 both ways. Nothing is swiped, nothing is automatic: people choose people.<\/p>\r\n\r\n<h3>Can I refer someone?<\/h3>\r\n<p>Yes \u2014 your personal referral QR and link live in the app under Rewards. Referrals earn member rewards, and people you refer may receive current joining offers.<\/p>\r\n\r\n<h3>What is the Founders Circle?<\/h3>\r\n<p>A limited set of lifetime founding memberships in three degrees, by application and conversation with the founder. Details at <a href=\"https:\/\/wellvyl.com\/club\/founding-member\/\">wellvyl.com\/club\/founding-member<\/a>.<\/p>\r\n\r\n<h3>How do I manage or cancel my membership?<\/h3>\r\n<p>Billing lives in the member app under your account menu. You can also email <a href=\"mailto:club@wellvyl.com\">club@wellvyl.com<\/a> and we'll help \u2014 refunds follow the refund policy at wellvyl.com.<\/p>\r\n\r\n<h3>Is there a card-processing fee?<\/h3>\r\n<p>Yes \u2014 card payments carry a 3.5% card-processing fee. You'll see it as its own line at checkout, before you confirm, so the total you approve is the total you pay.<\/p>\r\n\r\n<h3>How do I reach the +wellvyl team?<\/h3>\r\n<p>If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number). Otherwise, message the Kindness Hotline in the member app: the +wellvyl team reads it, with help from our AI. You can also leave a voicemail at (855) 634-5116, or email <a href=\"mailto:club@wellvyl.com\">club@wellvyl.com<\/a>.<\/p>\r\n\r\n\r\n<h3>Are Kindness Hotline calls recorded?<\/h3>\r\n<p>Yes. The phone line is voicemail only, and each message is recorded and transcribed so the +wellvyl team can read it. You'll hear this before you leave a message. Rather not be recorded? Message the Kindness Hotline in the member app instead: the team reads it, with help from our AI. If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number).<\/p>\r\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/wellvyl.com\/club\/faq\/#faq\",\"url\":\"https:\/\/wellvyl.com\/club\/faq\/\",\"isPartOf\":{\"@id\":\"https:\/\/wellvyl.com\/#website\"},\"about\":{\"@id\":\"https:\/\/wellvyl.com\/#organization\"},\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is +wellvyl?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A social wellness members club built around real-world connection \u2014 live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier.\"}},{\"@type\":\"Question\",\"name\":\"What do memberships include?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Every tier includes the member app (app.wellvyl.com): the member directory, introductions and chat, member events and pricing, wellness media, and member shop pricing. Higher tiers add deeper member pricing, and concierge Room Service is an optional add-on. Current tiers and pricing are at wellvyl.com\/club\/memberships.\"}},{\"@type\":\"Question\",\"name\":\"How do I join?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Start with a short application at wellvyl.com\/club\/memberships: a few questions, no references, no interview. A person on the +wellvyl Community team reads every one. Once you're approved, you choose your membership, and a guided 90-day welcome follows. Applications are open in the New York and Miami areas; outside those areas you join the waitlist for your area, and we keep your application.\"}},{\"@type\":\"Question\",\"name\":\"What is the member app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"app.wellvyl.com \u2014 sign in with your +wellvyl account. It's where you build your profile, meet members, get introduced, RSVP to experiences, watch media, and manage your membership. It works on any phone browser today, with app-store versions coming.\"}},{\"@type\":\"Question\",\"name\":\"How do introductions work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You set your intentions (friends, growth, play, and more) and interests on your profile; +wellvyl suggests members and experiences that fit, and connection requests always carry a personal note \u2014 both ways. Nothing is swiped, nothing is automatic: people choose people.\"}},{\"@type\":\"Question\",\"name\":\"Can I refer someone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes \u2014 your personal referral QR and link live in the app under Rewards. Referrals earn member rewards, and people you refer may receive current joining offers.\"}},{\"@type\":\"Question\",\"name\":\"What is the Founders Circle?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A limited set of lifetime founding memberships in three degrees, by application and conversation with the founder. Details at wellvyl.com\/club\/founding-member.\"}},{\"@type\":\"Question\",\"name\":\"How do I manage or cancel my membership?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Billing lives in the member app under your account menu. You can also email club\\u0040wellvyl.com and we'll help \u2014 refunds follow the refund policy at wellvyl.com.\"}},{\"@type\":\"Question\",\"name\":\"Is there a card-processing fee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes \u2014 card payments carry a 3.5% card-processing fee. You'll see it as its own line at checkout, before you confirm, so the total you approve is the total you pay.\"}},{\"@type\":\"Question\",\"name\":\"How do I reach the +wellvyl team?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number). Otherwise, message the Kindness Hotline in the member app: the +wellvyl team reads it, with help from our AI. You can also leave a voicemail at (855) 634-5116, or email club\\u0040wellvyl.com.\"}},{\"@type\":\"Question\",\"name\":\"Are Kindness Hotline calls recorded?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. The phone line is voicemail only, and each message is recorded and transcribed so the +wellvyl team can read it. You'll hear this before you leave a message. Rather not be recorded? Message the Kindness Hotline in the member app instead: the team reads it, with help from our AI. If you're in danger or in crisis, call or text 988, or call 911 (or your local emergency number).\"}}]}<\/script>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf20eed e-con-full e-flex e-con e-child\" data-id=\"bf20eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>+wellvyl club \u00b7 faq Questions about +wellvyl membership and the member app. For policies, see our privacy policy, terms of service, and refund policy at wellvyl.com. What is +wellvyl? A social wellness members club built around real-world connection \u2014 live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier. What &hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_titles_title":"+wellvyl Club FAQ \u2014 membership, applications & the app","_seopress_titles_desc":"Answers on +wellvyl membership: the short application, what each tier includes, the member app, billing, and how to reach the team.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-1953","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/comments?post=1953"}],"version-history":[{"count":20,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953\/revisions"}],"predecessor-version":[{"id":2331,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953\/revisions\/2331"}],"wp:attachment":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/media?parent=1953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/categories?post=1953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/tags?post=1953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}