{"id":1953,"date":"2026-07-09T02:05:15","date_gmt":"2026-07-09T02:05:15","guid":{"rendered":"https:\/\/wellvyl.com\/club\/?page_id=1953"},"modified":"2026-07-21T21:49:54","modified_gmt":"2026-07-21T21:49:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/wellvyl.com\/club\/faq\/","title":{"rendered":"Club &amp; App FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1953\" class=\"elementor elementor-1953\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f28d76 e-flex e-con-boxed e-con e-parent\" data-id=\"3f28d76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48fc7d2 e-con-full e-flex e-con e-child\" data-id=\"48fc7d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90c09cf e-con-full e-flex e-con e-child\" data-id=\"90c09cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-985c905 elementor-widget elementor-widget-html\" data-id=\"985c905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wv-legal\">\r\n<style>\r\n.wv-legal{max-width:720px;margin:0 auto;padding:8px 16px 56px;color:#111213;line-height:1.65}\r\n.wv-legal .wv-eyebrow{text-transform:uppercase;letter-spacing:.14em;font-size:12px;font-weight:700;color:#6b7075;border-bottom:3px solid #111213;padding-bottom:10px;margin-bottom:20px}\r\n.wv-legal h2{font-size:22px;font-weight:800;margin:38px 0 10px;text-transform:lowercase;letter-spacing:-.005em}\r\n.wv-legal h2:after{content:\".\";color:#EF70EB}\r\n.wv-legal h3{font-size:16.5px;font-weight:800;margin:28px 0 6px;padding-left:12px;border-left:4px solid #D9FCAC}\r\n.wv-legal p,.wv-legal li{font-size:16px}\r\n.wv-legal ul{padding-left:22px}\r\n.wv-legal li{margin:5px 0}\r\n.wv-legal a{color:#111213;font-weight:700;text-decoration-color:#EF70EB;text-decoration-thickness:2px;text-underline-offset:3px}.wv-legal a:hover{text-decoration-thickness:3px;color:#EF70EB}\r\n.wv-legal em{color:#6b7075}\r\n<\/style>\r\n<div class=\"wv-eyebrow\">wellvyl club \u00b7 faq<\/div>\r\n<p>Questions about wellvyl membership and the member app. For policies, see our <a href=\"https:\/\/wellvyl.com\/privacy-policy\/\">privacy policy<\/a>, terms of service, and refund policy at wellvyl.com.<\/p>\r\n\r\n<h3>What is wellvyl?<\/h3>\r\n<p>A social wellness members club built around real-world connection \u2014 live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier.<\/p>\r\n\r\n<h3>What do memberships include?<\/h3>\r\n<p>Every tier includes the member app (<a href=\"https:\/\/app.wellvyl.com\">app.wellvyl.com<\/a>): the member directory, introductions and chat, member events and pricing, wellness media, and member shop pricing. Higher tiers add concierge Room Service and more \u2014 current tiers and pricing are at <a href=\"https:\/\/wellvyl.com\/memberships\/\">wellvyl.com\/memberships<\/a>.<\/p>\r\n\r\n<h3>How do I join?<\/h3>\r\n<p>Start at <a href=\"https:\/\/wellvyl.com\/memberships\/\">wellvyl.com\/memberships<\/a>. You can begin right away \u2014 new members go through a welcome arc in their first weeks, with the community team introducing you to the club as you go.<\/p>\r\n\r\n<h3>What is the member app?<\/h3>\r\n<p><a href=\"https:\/\/app.wellvyl.com\">app.wellvyl.com<\/a> \u2014 sign in with your wellvyl account. It's where you build your profile, meet members, get introduced, RSVP to experiences, watch media, and manage your membership. It works on any phone browser today, with app-store versions coming.<\/p>\r\n\r\n<h3>How do introductions work?<\/h3>\r\n<p>You set your intentions (friends, growth, play, and more) and interests on your profile; wellvyl suggests members and experiences that fit, and connection requests always carry a personal note \u2014 both ways. Nothing is swiped, nothing is automatic: people choose people.<\/p>\r\n\r\n<h3>Can I refer friends?<\/h3>\r\n<p>Yes \u2014 your personal referral QR and link live in the app under Rewards. Referrals earn member rewards, and referred friends may receive current joining offers.<\/p>\r\n\r\n<h3>What is the Founders Circle?<\/h3>\r\n<p>A limited set of lifetime founding memberships in three degrees, by application and conversation with the founder. Details at <a href=\"https:\/\/wellvyl.com\/club\/founding-member\/\">wellvyl.com\/club\/founding-member<\/a>.<\/p>\r\n\r\n<h3>How do I manage or cancel my membership?<\/h3>\r\n<p>Billing lives in the member app under your account menu. You can also email <a href=\"mailto:club@wellvyl.com\">club@wellvyl.com<\/a> and we'll help \u2014 refunds follow the refund policy at wellvyl.com.<\/p>\r\n\r\n<h3>Is there a card-processing fee?<\/h3>\r\n<p>Yes \u2014 card payments carry a 3.5% card-processing fee. You'll see it as its own line at checkout, before you confirm, so the total you approve is the total you pay.<\/p>\r\n\r\n<h3>How do I get help fast?<\/h3>\r\n<p>The Hotline in the member app reaches the community team directly \u2014 call or message from the app. Or email <a href=\"mailto:club@wellvyl.com\">club@wellvyl.com<\/a>.<\/p>\r\n\r\n\r\n<h3>Are Kindness Hotline calls recorded?<\/h3>\r\n<p>Yes \u2014 calls are recorded so we can take care of you better and keep getting better at showing up. You'll hear a quick heads-up when you call. Rather not be recorded? The text line reaches the same humans. And if you're ever in crisis, call or text 988 \u2014 that's the fastest route to specialist support.<\/p>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf20eed e-con-full e-flex e-con e-child\" data-id=\"bf20eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>wellvyl club \u00b7 faq Questions about wellvyl membership and the member app. For policies, see our privacy policy, terms of service, and refund policy at wellvyl.com. What is wellvyl? A social wellness members club built around real-world connection \u2014 live experiences, wellness media, concierge services, and a community of people working on being a little kinder, nicer, and healthier. What &hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-1953","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/comments?post=1953"}],"version-history":[{"count":20,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953\/revisions"}],"predecessor-version":[{"id":2331,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/pages\/1953\/revisions\/2331"}],"wp:attachment":[{"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/media?parent=1953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/categories?post=1953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wellvyl.com\/club\/wp-json\/wp\/v2\/tags?post=1953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}